What can brown do for you?

Not deliver a package apparently.

It took me two weeks to get a next-day package out of UPS. The first attempt made it to my house on the next day, as promised, but it went through countless sets of UPS hands before my delivery man marked the shipment down as damaged/missing contents. Even though it was a next day package that they apparently destroyed, they took three days getting it back to the vendor.

The next delivery attempt happened when nobody was home. Fair enough. The slip on my door said the next delivery attempt would be the following day between 10am and 5pm. Jessie was home all day, and we were late getting to dinner at my Dad’s house because we waited until 6:45pm for the UPS guy to show up. I looked for the UPS truck as we drove out of the subdivision. No dice. We came home to a slip saying he was there 6 minutes after we left, just before 7pm. 10-5 my ass.

This slip said that the next attempt would be the following day after 5pm. Jessie had to go run some errands, and sure enough the delivery attempt was made when Jessie was out at 2:30 in the afternoon, well before what they said. Jessie calls the number on the slip and they tell her i can pick up the package after 5pm that day.

I go to the UPS facility @ 6:30pm and they tell me they won’t have the package until the following day, but I need to call this number in a hurry so that they don’t return the package to the sender. I call the number I’m given, and I can’t use the tracking number, I need the info number from the slip that’s sitting at home. I finally get a hold of someone at UPS and they act as if Jessie never called earlier in the day.

Why give me a tracking number if I cannot use it to manage delivery of my package? Why put delivery times on the door slips if they don’t mean anything? Two weeks later, two trips to the UPS facility, two days of Jessie waiting for the delivery and several phone calls later, I finally have my package. Odd when you consider that UPS was the one that got paid to get it into MY hands.

What can brown do for me? Go jump in a lake.

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